GoProp
This summary provides a high-level overview of how GoProp collects, uses, and protects your Personal Data. It is intended to help you understand our privacy practices quickly. Please read the full Privacy Policy for complete details.
Welcome to GoProp.
GoProp Sdn. Bhd. ("GoProp", "we", "our", or "us") is a property technology ("PropTech") company that provides digital solutions to simplify property discovery, enhance project presentation, and connect prospective buyers with relevant property opportunities through our platform and related services.
We recognise the importance of protecting your privacy and are committed to handling your Personal Data responsibly, transparently, and in accordance with the Personal Data Protection Act 2010 ("PDPA") of Malaysia and other applicable data protection laws.
This Privacy Policy explains how we collect, use, disclose, store, protect, and otherwise process your Personal Data when you access or use our website, platform, applications, products, or services (collectively, the "Platform"), or when you otherwise interact with GoProp.
We aim to ensure that you understand:
By accessing or using our Platform, submitting information to us, or interacting with our services, you acknowledge that your Personal Data may be processed in accordance with this Privacy Policy.
If you do not agree with this Privacy Policy, you may choose not to provide certain Personal Data or discontinue your use of the Platform. However, please note that certain features or services may not be available without the necessary Personal Data.
The Personal Data we collect depends on how you interact with our Platform, the services you use, and the information you choose to provide.
We may collect Personal Data that you voluntarily provide when you interact with GoProp, including when you create an account, submit an enquiry, request information, communicate with us, or use our services.
Depending on your interaction with the Platform, this information may include:
You are responsible for ensuring that the Personal Data you provide is accurate, complete, and up to date.
When you access or use the Platform, certain information may be collected automatically to help us operate, maintain, and improve our services.
This information may include:
This information is generally collected using cookies, server logs, analytics tools, and similar technologies.
From time to time, we may receive information from third-party sources where permitted by applicable laws.
Such information may include updates to contact information, marketing preferences, publicly available information, or other information that helps us improve the accuracy of our records and enhance the services provided through our Platform.
GoProp collects Personal Data through various interactions with our Platform and services. Depending on how you engage with us, we may collect your information in the following ways:
We collect Personal Data that you voluntarily provide when you:
When you access or use our Platform, certain information is collected automatically through technologies such as cookies, server logs, analytics tools, and similar technologies. This helps us understand how the Platform is used, maintain its performance, enhance security, and improve the overall user experience.
We may receive Personal Data from third parties where permitted by applicable laws. These may include service providers, analytics providers, business partners, publicly available sources, or other organisations that support the operation and improvement of our Platform.
As you interact with the Platform, certain information may be generated based on your activities. For example, when you browse property listings, use search or filtering functions, compare properties, save favourites, or submit enquiries, the Platform may record these interactions to support the functionality of our services, improve user experience, and provide more relevant content and recommendations.
Where required by applicable law, we will obtain your consent before collecting or processing your Personal Data, or otherwise rely on another lawful basis permitted under applicable data protection laws.
GoProp uses Personal Data to operate, maintain, and continually improve the Platform and the services we provide. The way we use your Personal Data depends on how you interact with our Platform and the services you choose to use.
We may use your Personal Data for the following purposes:
We use your Personal Data to provide the products, services, and features available through our Platform, including:
We continually evaluate how users interact with our Platform to improve its functionality, performance, and overall user experience.
Your Personal Data may be used to:
Where appropriate, we may use information about your interactions with the Platform to personalise your experience.
This may include presenting property recommendations, relevant content, search results, or Platform features that better reflect your interests and preferences.
We may use your Personal Data to communicate with you regarding:
Where required by applicable law, marketing communications will only be sent with your consent or where otherwise permitted by law. You may opt out of receiving marketing communications at any time.
Your Personal Data may be used to help protect our Platform, users, and services by:
We may process Personal Data where necessary to comply with applicable laws, regulations, legal processes, regulatory requirements, or lawful requests from competent authorities.
We may also process Personal Data where reasonably necessary to support the administration, operation, development, and continuous improvement of our business and Platform, provided that such processing is carried out in accordance with applicable data protection laws.
GoProp operates a property technology platform designed to make property discovery more accessible, informative, and engaging through digital experiences and technology-driven solutions.
The Platform enables users to explore property developments, compare available options, discover relevant information, and submit enquiries through a single integrated platform.
The Platform presents property-related information to assist users in learning more about available developments. Depending on the project, this information may include:
The information presented on the Platform is intended to support users in understanding and comparing different property developments.
To enhance the property discovery experience, the Platform may provide features such as:
The availability of certain features may vary depending on the Platform, device, or service being used.
If you submit an enquiry through the Platform, we will process the information you provide to facilitate your enquiry and enable an appropriate response regarding the property or service you have selected.
Information submitted through the Platform will only be used for purposes consistent with your enquiry and the services requested.
We are committed to maintaining a reliable and informative Platform. However, property information may change over time due to updates, revisions, availability, pricing, project progress, regulatory requirements, or other circumstances.
While we make reasonable efforts to keep information current and accurate, users are encouraged to verify the latest details directly before making any purchasing, investment, or other property-related decisions.
GoProp continuously reviews and enhances the Platform to improve functionality, user experience, security, and the quality of information and services provided. As our Platform evolves, new features and technologies may be introduced to better support users throughout their property discovery journey.
GoProp respects your privacy and does not sell your Personal Data to third parties.
We may share your Personal Data only where it is necessary to operate our Platform, provide our services, comply with legal obligations, or for other legitimate business purposes permitted under applicable laws.
Your Personal Data may be shared with the following categories of recipients:
We may engage trusted third-party service providers to perform services on our behalf. These service providers may process Personal Data only to the extent necessary to support our business operations and are required to protect the information in accordance with applicable privacy and security requirements.
Such services may include:
Where you submit an enquiry through the Platform, we may share the information necessary to facilitate your enquiry with the appropriate party responsible for responding to your request.
The information shared will be limited to what is reasonably necessary to enable communication regarding the property or service in which you have expressed interest.
We may disclose Personal Data to our professional advisers where necessary, including legal advisers, auditors, accountants, insurers, or consultants, for the purpose of obtaining professional advice, protecting our legal interests, or supporting our business operations.
We may disclose Personal Data where required or permitted by applicable laws, regulations, court orders, governmental authorities, law enforcement agencies, or regulatory bodies.
We may also disclose Personal Data where we reasonably believe such disclosure is necessary to:
If GoProp undergoes a merger, acquisition, corporate restructuring, financing, sale of assets, or any similar business transaction, Personal Data may be transferred as part of that transaction, subject to applicable legal requirements. Any receiving organisation will continue to protect your Personal Data in a manner consistent with this Privacy Policy or as otherwise required by law.
Where it is necessary to provide our services, your Personal Data may be processed or transferred to countries outside Malaysia.
Where such transfers occur, GoProp will take reasonable steps to ensure that your Personal Data continues to receive an appropriate level of protection in accordance with applicable data protection laws.
GoProp uses cookies and similar technologies to enhance your experience, improve the performance of our Platform, and better understand how our services are used.
Cookies are small text files that are stored on your device when you visit a website. They enable the Platform to recognise your device, remember your preferences, and provide certain features and functionality.
We may use cookies and similar technologies for purposes including:
Depending on how you use the Platform, we may use different categories of cookies, including:
Most web browsers allow you to manage or disable cookies through your browser settings. You may choose to block or delete cookies at any time.
Please note that disabling certain cookies may affect the functionality, performance, or availability of some features of the Platform.
We may use trusted third-party analytics or technology providers to help us understand how the Platform is used and to improve our services. These providers may use cookies or similar technologies to collect information relating to your interaction with the Platform on our behalf, in accordance with their respective privacy practices.
GoProp is committed to protecting the confidentiality, integrity, and security of your Personal Data. We implement appropriate technical, administrative, and organisational measures designed to safeguard Personal Data against unauthorised access, disclosure, alteration, loss, misuse, or destruction.
These measures may include, where appropriate:
Access to Personal Data is limited to authorised personnel and service providers who require such access to perform their responsibilities and who are subject to appropriate confidentiality and security obligations.
While we take reasonable steps to protect Personal Data, no method of electronic transmission over the internet or electronic storage is entirely secure. Accordingly, although we strive to use commercially reasonable safeguards, we cannot guarantee the absolute security of your Personal Data.
If we become aware of a security incident that affects your Personal Data, we will respond in accordance with applicable legal and regulatory requirements and take appropriate measures to mitigate its impact.
GoProp retains Personal Data only for as long as it is reasonably necessary to fulfil the purposes for which it was collected, including providing our services, operating the Platform, responding to enquiries, complying with legal and regulatory obligations, resolving disputes, and enforcing our agreements and policies.
The length of time we retain Personal Data may vary depending on factors such as:
When Personal Data is no longer required for these purposes, we will take reasonable steps to securely delete, destroy, anonymise, or de-identify the information in accordance with applicable laws and our internal data retention practices.
Where permitted or required by applicable law, certain information may be retained for a longer period to comply with legal obligations, establish or defend legal claims, prevent fraud, maintain security, or support legitimate business purposes.
GoProp respects your privacy and is committed to ensuring that you can exercise your rights in relation to your Personal Data in accordance with applicable data protection laws.
Subject to the Personal Data Protection Act 2010 ("PDPA") and other applicable laws, you may have the following rights:
You may request access to the Personal Data that we hold about you, including information on how your Personal Data has been processed, subject to applicable legal requirements and exceptions.
If you believe that any Personal Data we hold about you is inaccurate, incomplete, misleading, or outdated, you may request that we update or correct the information.
We encourage you to keep your Personal Data accurate and up to date to ensure that we can provide our services effectively.
Where we rely on your consent to process your Personal Data, you may withdraw your consent at any time by contacting us.
Please note that withdrawing your consent may affect our ability to provide certain products, services, or features of the Platform that depend on the processing of your Personal Data.
Where permitted under applicable laws, you may request that we limit or cease the processing of your Personal Data for specific purposes.
We will consider such requests in accordance with our legal obligations and operational requirements.
If you have subscribed to receive marketing communications from GoProp, you may opt out at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
Please note that even if you opt out of marketing communications, we may still send you important administrative or service-related communications where necessary.
If you wish to exercise any of your privacy rights or have any questions regarding the processing of your Personal Data, you may contact us using the contact details provided in the Contact Us section of this Privacy Policy.
We may request additional information to verify your identity before processing your request. This helps protect your Personal Data and ensures that your information is disclosed only to you or an authorised representative.
We will respond to your request within a reasonable timeframe and in accordance with applicable legal requirements.
The Platform may contain links to third-party websites, applications, or services that are provided for your convenience or to enhance your user experience.
These third-party websites and services operate independently from GoProp and are governed by their own privacy policies, terms of use, and practices. GoProp does not control and is not responsible for the content, security, or privacy practices of these third-party websites or services.
We encourage you to review the privacy policies and terms of use of any third-party website or service before providing your Personal Data or using their services.
The inclusion of any link to a third-party website or service does not constitute an endorsement, recommendation, or representation by GoProp unless expressly stated otherwise.
GoProp may update this Privacy Policy from time to time to reflect changes in our business operations, Platform features, services, technologies, legal or regulatory requirements, or industry best practices.
When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy. Where required by applicable law or where the changes are considered material, we may also provide additional notice through the Platform or other appropriate communication channels.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your Personal Data.
Your continued access to or use of the Platform after any updates become effective constitutes your acknowledgement of the revised Privacy Policy, to the extent permitted by applicable law.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way GoProp processes your Personal Data, please contact us using the details below:
If you wish to exercise your rights under the Personal Data Protection Act 2010 (PDPA), including requesting access to or correction of your Personal Data, withdrawing your consent where applicable, or making a privacy-related enquiry, you may contact us using the details above.
We will make reasonable efforts to respond to your request as promptly as practicable and in accordance with applicable legal requirements.
↑ Back to table of contents